
What’s the Difference Between a Shopper and a Consumer?
A shopper is the person who buys a product, whereas a consumer is the individual who actually uses it. Tailoring your retail execution requires separating shopper insights (the how, when,
This is where we analyse human emotion, decode decision-making and break down the behavioural patterns shaping categories, culture and commerce.

A shopper is the person who buys a product, whereas a consumer is the individual who actually uses it. Tailoring your retail execution requires separating shopper insights (the how, when,

The demand for sustainable shopping is growing rapidly, but there is a deep “Say vs. Do” gap in consumer behaviour. While shoppers claim they want to make ethical choices, they

Following the end of lockdown restrictions, UK consumer mood around seasonal events like Halloween shifted dramatically. While social gatherings and party attendance doubled, emotional engagement proved divided: 1 in 10

Vision receives most of the attention in retail marketing, but physical touch quietly drives shopper choices. Behavioural science for experiential shoppers proves that tactile interaction increases product evaluation, elevates perceived

Discounter supermarkets like Aldi and Lidl have mastered the art of brand imitation. By adopting the distinctive assets of established brands, they tap into behavioural science brand imitation mechanics. They

Sustainability remains an important issue for consumers, but many shoppers still struggle to define what it means. In a survey of 1,000 UK consumers, the most common response when asked