Shopper Research.

Seeing what shoppers do, not just what they say.

To get people to buy your product, you need to know exactly how they shop. Because most purchasing decisions happen on autopilot, we can’t rely on asking shoppers what they might do. We capture their actual behaviour in the real world.

Our Shopper Behaviour uses proven science to uncover the subconscious reasons behind a purchase. We go into physical stores to see what grabs a shopper’s attention, where they experience friction, and what ultimately makes them choose one brand over another.

Methodologies.

We pinpoint exactly what captures attention and what is ignored,
combining high-tech tracking with rigorous human observation

Eye-Tracking Technology

Pinpoint exactly what captures attention via mobile and static eye-tracking.

Observation & Intercepts

Unaccompanied shops and in-store intercepts to capture real-time choices.

Digital & Remote Contexts

App-based observation, online emotional measurement, passive web data, and Xtraviews.

Detailed Behaviour Analysis

Translating physical actions into clear, actionable category principles.

BUILT AROUND YOUR QUESTION.

We don’t believe in one-size-fits-all research. Across trends, shopper, brand and media testing, and data-led media planning, we tailor our approach to give you the exact strategic answers you need to win.

Ready to understand your consumers better ?

Let us show you what people do in real life… really, really fast.