Understanding shopper behaviour online

We can help you to optimise your website and media to improve shopper experience and conversion.

Shopping online and shopping in-store are very different, yet there are still the same human behavioural traits that research methods need to take into consideration.

  • Improve online shopper
    experience and conversion

    Our online behaviour research solutions

    Understand every part of the online customer journey, from search engine to product page

    Identify which elements of a website are attracting attention, being engaged with, and clicked through

    Understand every part of the online customer journey, from search engine to product page

    Identify which elements of a website are attracting attention, being engaged with, and clicked through

    Our areas of expertise

    Identify what is influencing your customers behaviour before they engage with your business

    Understand why products are chosen by your shoppers in-store

    The majority of advertising is not noticed or remembered and we can help you to stand out and be memorable

    Identify what is influencing your customers behaviour before they engage with your business

    Understand why products are chosen by your shoppers in-store

    The majority of advertising is not noticed or remembered and we can help you to stand out and be memorable